marketing automation

Beginner 📣 Marketing / Advertising

Definition

Software that automates repetitive marketing tasks like email campaigns, social posting, and lead nurturing, freeing marketers to focus on strategy—or more realistically, to set up even more automated campaigns. The robot uprising, but for email.

Example Usage

Since implementing marketing automation, we've sent 10,000 'personalized' emails this month, each addressing recipients by their first name like we're old friends.

Origin

Emerged in the 1990s with early platforms, became mainstream in the 2000s with companies like Marketo and HubSpot

Fun Fact

Marketing automation platforms can track every page visit, email open, and button click, creating customer profiles so detailed they'd make the NSA jealous.

Source: Marketing technology industry terminology

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