lead scoring

Intermediate 📣 Marketing / Advertising

Definition

A methodology for ranking prospects based on their perceived value and likelihood to convert, assigning points for behaviors and demographics. It's hot-or-not for potential customers, but with spreadsheets.

Example Usage

Our lead scoring model assigned 50 points for downloading a whitepaper, which we later discovered mostly attracted people who collect PDFs for reasons unknown.

Origin

Developed in B2B marketing during the 1990s, automated in the 2000s

Fun Fact

Most companies constantly adjust their lead scoring models because they discover their assumptions about what indicates buying intent are hilariously wrong.

Source: CRM systems and marketing automation platforms

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