redressal

Definition

The formal remedy or compensation provided when someone's been wronged, typically used in British English and corporate complaint departments. It's the bureaucratic equivalent of saying 'our bad, here's something to make you shut up.' The term suggests a systematic approach to fixing problems, though in practice it often means endless forms and qualified apologies.

Example Usage

The grievance redressal mechanism required filing a complaint in triplicate and waiting six weeks for a response.

Source: Common HR and legal terminology

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