Definition
A semi-fictional representation of your ideal customer based on research and data, complete with demographics, behaviors, and a name like 'Marketing Mary' or 'Developer Dan.' It's an imaginary friend who justifies your marketing decisions.
Example Usage
We created five detailed personas with backstories and photos, then ignored them completely when the CEO insisted we target 'literally everyone.'
Origin
User experience and marketing methodology from the 1990s
Fun Fact
Teams often give personas elaborate details like hobbies and favorite foods, which have zero impact on marketing strategy but make the exercises take three times longer.
Source: Marketing strategy and user experience research
Related Terms
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See “marketing persona” in Corporate Speak, Gen-Z Slang, Pirate Speak, and more.
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bblig
Be back later...i guess...