Definition
A visualization of the customer journey from awareness to purchase, shaped like a funnel to represent how most prospects leak out at every stage. It's a diagram that makes your conversion problems look geometric and therefore somehow more acceptable.
Example Usage
Our marketing funnel shows that 95% of visitors abandon before purchase, but at least the PowerPoint slide looks professional.
Origin
Based on AIDA model (Attention, Interest, Desire, Action) from 1898, adapted to modern marketing in the 1990s
Fun Fact
The funnel metaphor is increasingly criticized as outdated since modern customer journeys look more like tangled webs than neat funnels, but we're stuck with it.
Source: Marketing strategy fundamentals
Related Terms
Translate This Term
See “marketing funnel” in Corporate Speak, Gen-Z Slang, Pirate Speak, and more.
Try the Translator