CSM

Definition

For example, a CSM may look for potential customer issues and rectify them instead of reacting to them as they emerge (like a customer service representative). Other things a CSM may do include advocating for customers to ensure they feel valued, helping them see the value of the business' services, products, etc., and keeping them engaged to avoid losing them.

Origin

slang.net

Related Terms

Beginner

lbvs

laughing but very serious

📱 Gen-Z / Internet Slang

Advanced

Peeper Poppers

Something so shocking, impressive, or outrageous that it causes involuntary eye-widening and potential cornea strain. These eye-catching phenomena make your peepers pop like a cartoon character who just saw something they can't unsee. Usually accompanied by jaw-dropping and the sudden urge to say "did you SEE that?"

📱 Gen-Z / Internet Slang

Beginner