Conflict Resolution

Intermediate 👥 Human Resources

Definition

HR's term for getting two coworkers to stop fighting long enough to fill out paperwork about the fight. It involves mediation, active listening, and pretending that a shared Google Doc about feelings will solve deep-seated professional resentment.

Example Usage

"Conflict resolution training taught me to use I-statements. So I said, I think this meeting is pointless and I would like to leave. Apparently, that wasn't the assignment." - A conflict resolver

Related Terms

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