Definition

The process of distributing information, decisions, or directives down through organizational hierarchy levels, typically ensuring that everyone hears the message third-hand and slightly distorted, like corporate telephone.

Example Usage

Leadership will cascade the new remote work policy to managers, who will cascade it to teams next week.

Origin

Adopted from the natural phenomenon of waterfalls in the 1980s-90s as organizations became more hierarchical.

Fun Fact

Studies show that information cascading through more than three organizational levels loses approximately 80% of its original detail and intent.

Source: Organizational communication terminology

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